Museum London is an equal opportunity employer and welcomes applications from people of all abilities. Accommodations for candidates are available on request for all aspects of the selection process.

Utilities & Audio Visual (Part-time)

Deadline: Monday, May 5, 2025, 5:00PM EST

Museum London seeks an organized, efficient, customer service-oriented individual carrying out utility duties such as event set-up, cleaning, basic maintenance, and exterior grounds work to ensure that Museum London is welcoming and provides a positive experience for our visitors and guests. 

Under the direction of the Head Operations & Visitor Experience, you will work as part of a dedicated team as well as independently, to support Museum London’s rental clients for meetings, weddings, and private parties as well as the Museum’s programming and events. Committed to inclusion, equity, and accessibility, you work not only with staff but also with diverse community groups, institutional partners, and community members, and private clients to provide their set-up needs, including audio-visual technical assistance..  

Scope of Work 

Job Duties

  • Sets up furniture and audio-visual equipment and performs custodial services for functions and events. 
  • Performs audio-visual technical duties as needed for functions and events. 
  • Performs cleaning and building maintenance duties. 
  • Ensures the orderliness of the loading dock and utilities room. 
  • Responsible for recycling. 
  • Ensures the cleanliness of the exterior of the buildings. Cleans the ground level windows, picks up and disposes of litter from the property. Removes snow from public, pedestrian pathways, and emergency building exits and de-ices as necessary in between contracted snow removal service visits. 
  • Performs basic landscaping duties. 
  • Prepares digital files for presentation and/or dissemination. 
  • Performs other related duties as assigned.

Skills and Qualifications 

  • High school diploma plus an additional program of up to 12 months or equivalent training and experience. 
  • Class G driver's license. 
  • Experience with audio and live sound equipment and visual digital equipment. 
  • Training or experience in program and events setup, custodial, landscaping/grounds duties. 
  • Courteous and customer-service excellence in dealing with other staff, visitors and guests of all ages and backgrounds. 
  • Proficiency in custodial and landscaping/grounds duties. 
  • Operational, technical proficiency with audio-visual equipment and computers. 
  • Ability to multi-task, manage time effectively, and pay attention to detail. 
  • Excellent communication and interpersonal skills, with the ability to work collaboratively as part of a team, and independently. 
  • Ability to problem solve unexpected challenges. 
  • Capable of lifting 25 kg (55 pounds) on a frequent basis. 
  • A commitment to inclusion, anti-racism, and equity, and possess excellent oral communication skills. 
  • Must have a Police Criminal Record and Judicial Matters Check (CRJMC) that is less than 12 months old.

Hours 

Part-time as needed from Monday to Sunday with evening and weekend availability.

Location 

This is an in-person position based in London, Ontario.

Compensation 

The 2025 hourly wage is $22.68 as per the Collective Agreement. This position is part of the CUPE bargaining unit.

To Apply

Send a cover letter that explains your relevant experience and interest in this position and your CV in PDF format directly to careers@museumlondon.ca. Please note that only those selected for an interview will be contacted.

Museum London is strongly committed to employment equity and diversity. We welcome all applications from racialized persons/persons of colour including Indigenous peoples, persons with disabilities, persons of all sexual orientations and gender identities, and others who may contribute to the further diversification of ideas. Accommodations for candidates are available on request for all aspects of the selection process. We are grateful to all applicants for their interest in Museum London.

Visitor Services & Shop Associate (Part-time)

Deadline: Monday, May 5, 2025, 5:00PM EST

Museum London seeks a part-time Visitor Services & Shop Associate on an as-needed basis, Monday through Sunday.

Reporting to the Supervisor of Retail Services, the Visitor Services & Shop Associate will be scheduled for shifts at the welcome desk or in the Shop. They play a critical role in visitor experience and contribute to creating a friendly, welcoming environment as the first point of contact for a diverse public. The successful applicant will be responsible for providing excellent customer service in greeting and providing information to visitors as well as performing front-of-house transactions and clerical duties. They will also serve in the Shop to assist customers and process sales transactions.  

The successful candidate will be dependable with the ability to consistently work the assigned schedule; evenings and weekends are required. As an outgoing and enthusiastic person with a passion for art, history, and community, the Visitor Services & Shop Associate is an important ambassador for the Museum and our work.  

Scope of Work 

Welcome Desk Duties

  • Acts as a first point of contact between the Museum and the public and plays a lead role in welcoming, orienting and providing front-line information to visitors, volunteers, service providers and others who enter the Museum.
  • Is knowledgeable about Museum amenities, operations and programs, and shares accurate information about exhibitions, collections, education, engagement activities and events with visitors at the welcome desk; directing inquires to other staff members as appropriate.
  • Is knowledgeable about policies and procedures related to accessibility and provides materials and resources to visitors to support their experience.
  • Performs general reception, answers phone and directs calls as appropriate.
  • Monitors cameras and maintains radio/phone contact with security personnel to support security and inform them of issues.
  • Maintains the welcome desk and public entranceway areas in an orderly, proactive and professional manner.
  • Prepares parking passes as required.
  • Supports program registration as required.
  • Receives mail and courier materials.

Shop Duties

  • Greets and serves customers in the retail store and answers a variety of Shop-related inquiries.
  • Operates point-of-sale functions including payment processing and end-of-day balancing.
  • Assists in managing inventory by unpacking shipments, fulfilling online orders, restocking and merchandising products.
  • Works with volunteers.
  • Works independently and effectively to ensure smooth operation of the Shop.

Skills and Qualifications 

  • High School diploma with clerical and retail experience in a customer-focused environment.
  • Strong organizational skills including the ability to multi-task.
  • Effective interpersonal skills and a high level of trust and integrity, contributing to a positive work culture.
  • Proficient in word processing, spreadsheet, internet and fundraising database applications, and experience with Shopify or other retail point-of-sale systems is an asset.
  • Strong communication skills in English.
  • Energetic, self-motivated, results-oriented, and the ability to work independently and in teams.

Hours 

Part-time as needed from Monday to Sunday with evening and weekend scheduling.

Location 

This is an in-person position based in London, Ontario.

Compensation 

The 2025 hourly wage is $22.68 as per the Collective Agreement. This position is part of the CUPE bargaining unit.

To Apply

Send a cover letter that explains your relevant experience and interest in this position and your CV in PDF format directly to careers@museumlondon.ca. Please note that only those selected for an interview will be contacted.

Museum London is strongly committed to employment equity and diversity. We welcome all applications from racialized persons/persons of colour including Indigenous peoples, persons with disabilities, persons of all sexual orientations and gender identities, and others who may contribute to the further diversification of ideas. Accommodations for candidates are available on request for all aspects of the selection process. We are grateful to all applicants for their interest in Museum London.

Call for Artist-Educators

Museum London is accepting ongoing applications for paid, contract Artist-Educators. Opportunities are available to develop and lead arts or crafts workshops and classes, and also drop-in sessions for public events such as Family Day, Canada Day, or other civic festivals. Activities will  take place virtually or on-site. 

We are seeking Artists with:

  • Teaching experience to lead programs for children, youth, or adults. 
  • The experience of, and enthusiasm for communicating ideas clearly, inspiring creativity, developing technical confidence, and modeling inclusivity.
  • A commitment to working with the Museum London Programs team to reach activity deadlines and budgets.
  • The knowledge and ability to explore art or craft practices, histories, techniques, or materials. 

Arts or crafts-based activity themes could explore:

  • The practices or contexts of exhibiting our permanent collection art or artists. 
  • London and regional communities or histories including, and not limited to Indigenous, Black, Disability, and LGBTQ2S+ perspectives. 

Please submit your CV with cover letter and include the following:

  • Relevant artist-education experience leading activities in a museum, or community setting.
  • One to three proposal ideas for drop-in sessions, workshops, or classes you would lead and include the title, duration, age group, learning objectives, and materials or techniques used.  
  • Two to three references. 

Submissions to be sent to smunro@museumlondon.ca.

About Museum London

At the forks of the Deshkan Ziibi / Thames River, Museum London is situated in a place that has been a site of convergence, exchange, and interconnection for thousands of years. Today, in the heart of Southwestern Ontario, Museum London’s purpose is to honour and amplify interconnections by activating art and history. Through this work, we create deeper understandings of our past, our communities, our place in the world, and the breadth of possibilities that our shared future holds.

Grounded in our region and its rich cultural, artistic, and historical legacies, we co-create, reflect, and interpret ideas and stories rooted here, share them widely, and bring important artistic knowledge from other places to London to benefit local audiences.

Through exhibitions, our vast collections of art and artifacts, public and school programs for learners of all ages, and memorable special events, we nurture curiosity, creativity, and empathy, build community and shape a more vibrant city.

For further information including our 2023-2027 strategic plan and our most recent annual report visit museumlondon.ca